Fundamentals of Communication

Most of the verbal communicating you do is from one individual to another. This is true whether you’re in a Continue Reading →

Learning From The Ritz-Carlton Customer Service Philosophy | how to service customers?

We can learn much from the Ritz-Carlton Gold Standard and their exceptional customer service philosophy and orientation. “Putting on the Continue Reading →

Small Business Start Up – How To Work On Your Business

Working On your business involves strategic planning versus tactical implementation. That means reflecting on what’s happening outside your business and Continue Reading →