The Best Damn Web Marketing Checklist for the Contact Us Page
This is a continuation of a series of website marketing checklists. Check out all Web Marketing Checklists in this series.
What this is about: This list covers various aspects which are important to visitors who land on your “contact us” page, including what information they expect and how to make contacting you easy for them.
Why this is important: Those who land on this page are showing clear intent in wanting to to get in touch with you. Providing only a few ways to contact you can alienate visitors who have a particular preference. Providing robust contact options and information ensures that you capture as many would-be customers as possible.
What to look for:
Stoney deGeyter is the President of Pole Position Marketing, a leading search engine optimization and marketing firm helping businesses grow since 1998. Stoney is a frequent speaker at website marketing conferences and has published hundreds of helpful SEO, SEM and small business articles.
If you’d like Stoney deGeyter to speak at your conference, seminar, workshop or provide in-house training to your team, contact him via his site or by phone at 866-685-3374.
Stoney pioneered the concept of Destination Search Engine Marketing which is the driving philosophy of how Pole Position Marketing helps clients expand their online presence and grow their businesses. Stoney is Associate Editor at Search Engine Guide and has written several SEO and SEM e-books including E-Marketing Performance; The Best Damn Web Marketing Checklist, Period!; Keyword Research and Selection, Destination Search Engine Marketing, and more.
Stoney has five wonderful children and spends his free time reviewing restaurants and other things to do in Canton, Ohio.
“Did I miss anything?”
Stoney,
The one thing you left out is a final call-to-action. Give the prospect one last push to take the next step and contact you. Best if you can include a benefit statement too. As an example, here’s what I say on my Contact page:
Want compelling copy that delivers results? Let’s get started on your copywriting project today!
Susan
Hi Stoney –
It’s also a good idea to incude links to social networking sites your company may have – like facebook, linkedin, or a blog.
@ Susan – excellent point. I’ve added this to this list as well as the master list. Thanks!
@ Rebecca – excellent point as well, though I could not decide if those links should go on the contact us page or about us page. I’ve updated the about us checklists. But if you can give me a good reason why I got it wrong let me hear it and I’ll make the change.
WOW.. What a great post. Thanks for sharing such a great information with us. I saved this page for future reference. 🙂
Stoney –
Good points, and whenever I’m working on a site, these things make their way onto the contact page. However, I would like to point out that 37signals does pretty well without a clearly demarcated contact us page (heck, I can’t even find it) and just throwing the email of their company founder at the bottom of the homepage. And when it comes to usability, they’re the tops. Just a thought!
Thanks,
Clay
It’s funny your About page on this site is not exactly completely free of ads. 🙂
Two points to make on that. 1) This is not my site. I’m an associate editor here but do not run the site whatsoever. 2) It’s a blog. Blogs get to break the rules on a lot fo stuff. This advice is geared more toward business websites.
I was trying to find a good copy for the contact us page but instead found your post that gave me good ideas.
I am not sure if the social network site links should be on the contact us page. I would not want to send the visitor to another website to contact me.
Read by small business people, our newsletter delivers a digest of articles from the top search engine marketing experts. You will learn about:
Our newsletter is the perfect way to stay up to date with all of the latest trends, events and techniques in using search engines to grow your business and make more sales. Subscribe here. Your email address will NOT be given to third parties.
FreeFind Site Search Engine – FreeFind adds a “search this site” feature to your website, making your site easier to use. FreeFind also gives you reports showing what your visitors are searching for, enabling you to improve your site. FreeFind’s advanced site search engine and automatic site map technology can be added to your website for free.
Buy UPC Codes
Get your products listed online!
Search marketing information for small business owners.
Fetching the best small business news.
A friendly place to share small business ideas and knowledge.
Small business support through education, resources and community
The directory of the best small business sites and tools.
Copyright © 1998 – 2018 Search Engine Guide All Rights Reserved. Privacy
Research & References of The Best Damn Web Marketing Checklist for the Contact Us Page|A&C Accounting And Tax Services
Source
0 Comments
Trackbacks/Pingbacks