HBR Guide to Dealing with Conflict Ebook + Tools
This tool is intended for individual use only.
Publication Date: April 04, 2017
Whether you enjoy a lively debate or prefer to suppress your feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. How can you and your team address conflict professionally and productively–and in a way that improves both your work and your relationships? You start by understanding whether you generally avoid or seek conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. The HBR Guide to Dealing with Conflict Ebook + Tools provides you and your team with a shared language and approach to dealing with conflict. Then, if you decide to address your situation, you use that information to plan and conduct a productive conversation. Included in this product is (1) The HBR Guide to Dealing with Conflict Ebook, (2) a PowerPoint presentation to help your team establish norms and a common language around conflict, and how to handle them, (3) an overview of the two basic conflict styles–and a tips to help you determine your default style, (4) a step-by-step guide outlining what to do what you’re faced with a disagreement, (5) a checklist and set of “dos and don’ts” helps you prepare for your conversation, and (5) sample language to use in a variety of conflict situations. To download this product after your purchase, simply sign-in to hbr and visit the “Purchases” area of your account. If you’d like to purchase multiple copies of this eBook and its accompanying tools/templates to share with your team and to learn more about volume discounts for organizations, contact Lindsey.Dietrich@harvardbusiness.org.
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Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.
Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.
Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.
Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.
Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.
Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.
Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.
Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.
Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.
Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.
Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.
Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.
Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.
Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.
Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.
Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order.
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Educators: Register as a Premium Educator at hbsp.harvard.edu, plan a course, and save your students up to 50% with your academic discount.
Students: Tell your instructors about the savings at hbsp.harvard.edu.
Note: Quantity pricing discounts will be reflected at Checkout, prior to submitting your order. If you need to make additional copies to distribute, please purchase copyright permission.
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This product is intended for individual use only. To learn more about volume discounts for organizations and license opportunities for consultants, contact Lindsey.Dietrich@harvardbusiness.org.
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HBR Guide to Dealing with Conflict Ebook + Tools
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