Benefits of Big Data in Customer Relationship Management
Benefits of Big Data in Customer Relationship Management Long tail refers to the edges of statistical distributions. For example, think of a simple bell curve of...CRM: Managing Strategic Drivers around Customer Relationships
CRM: Managing Strategic Drivers around Customer Relationships The ultimate emerging driver in the CRM space is internet technologies. The internet is shrinking the distance...Reinventing Performance Management
Reinventing Performance Management Publication Date: April 01, 2015 Like many other companies, Deloitte realized that its system for evaluating...When does the virtual become real?
When does the virtual become real? Virtual Reality (VR) is here to stay and the technology will only become more...Health Savings Accounts
I realize a lot is up in the air. BUT, the HSA limits were announced for 2018 LAST year! Why wouldn’t they be in the new software? Yes, forms are still in process, and there’s much the IRS has to release yet – but this isn’t one of them.
Why You Need an Agile Customer Relationship Management Strategy
Why You Need an Agile Customer Relationship Management Strategy The Project Management Institute (PMI) outlines seven critical domains surrounding agile project management. I think these are...The Research Is Clear: Long Hours Backfire for People and for Companies
The Research Is Clear: Long Hours Backfire for People and for Companies Managers want employees to put in long days, respond to...Define Your Personal Leadership Vision
Define Your Personal Leadership Vision For the past couple of years, I’ve had the good fortune of speaking at the Broad Advantage conference in New...Adding another expense
We’re on two different pages here. I’m talking about the TurboTax software. Apparently you’re not. 
